PSA remains closed for lower value trading card submissions, but the company did open its Express level service to collectors and dealers on Thursday. That’s in keeping with a promise made during its shutdown announcement this spring that it would begin re-opening at least some of its services by July 1. The return of Express level services for trading card grading did … [Read more...] about PSA Opens Express Service; Suspends Economy Pack, Ticket Grading
Steve Sloan
PSA Grinds Away; Adds New Execs
The hobby’s largest grading company still isn’t ready to accept new orders but says progress on its massive backlog of submissions is continuing. PSA President Steve Sloan told customers Wednesday that its current suspension of most service levels “continues to be the right thing to do.” In late March, PSA shut down all but its highest levels of service after receiving … [Read more...] about PSA Grinds Away; Adds New Execs
PSA Suspends Services as Submissions Pile Up
Buried under a 12 million card backlog of submissions, PSA announced late Tuesday that it was immediately suspending virtually all but its highest priced services. The news comes over four weeks after the company announced it was increasing prices for some services in an attempt to slow down the avalanche of orders from dealers, collectors, auction houses and others who have … [Read more...] about PSA Suspends Services as Submissions Pile Up
PSA Hires Long-Time Collector for New Customer Experience Role
Collectors Universe, parent company of PSA, has hired its first ever "Vice President of Customer Experience" and they’ve brought in a long-time collector and customer to handle the job. Dave Steinberger’s primary roles will be to develop better ways to communicate with collectors and expand the company’s communications content. The New York native has held executive … [Read more...] about PSA Hires Long-Time Collector for New Customer Experience Role
PSA: Ultra-Modern Price Hike Temporary; Hiring Continues
Faced with continued unprecedented demand during the ongoing pandemic, PSA is now grading and authenticating deep into the night, has hired 45 new employees since early April and expanded its weekend hours to try and reduce an ongoing backlog of trading card submissions. The company says it has also added more than a dozen temporary employees while expanding its … [Read more...] about PSA: Ultra-Modern Price Hike Temporary; Hiring Continues
CU, PSA Back Open But With Limited Staff
PSA and PSA/DNA is back open and accepting smaller orders, albeit on a limited basis. Closed since March 20 because of a “shelter in place” order from California Governor Gavin Newsom, the company is again grading and authenticating some items, but with only part of its staff in place to tackle the work. The announcement first came from a press release issued by … [Read more...] about CU, PSA Back Open But With Limited Staff
PSA “Conducting Own Investigation” Into Altered Cards
PSA has made its first public comments regarding the ongoing revelation of doctored sports cards made in an online hobby forum. A small group of collectors on the Blowout Cards message boards have spent the last few weeks offering before and after pictures of cards that had been purchased online, then altered to improve their appearance before being graded and sold again to … [Read more...] about PSA “Conducting Own Investigation” Into Altered Cards
PSA Launches Set Registry Achievement Program; Contest with Prizes
As we reported last month, PSA is launching an achievement program inside its Set Registry. The company released details on Tuesday afternoon, one that also includes a contest on social media where sports cards and other prizes are being given away on a daily basis from now until Christmas. The online program will challenge existing PSA Set Registry members and … [Read more...] about PSA Launches Set Registry Achievement Program; Contest with Prizes
PSA Set Revenue Record at NSCC
It was a busy National Sports Collectors Convention for PSA and PSA/DNA. The company processed more than 17,000 units during the course of this year’s National in Cleveland, starting on Wednesday evening and stretching through Sunday. That included cards, autographs and even some reholdering of original photos submitted by thousands of collectors, … [Read more...] about PSA Set Revenue Record at NSCC
Steve Sloan Named New President of PSA
There’s a new title on the door of PSA executive Steve Sloan. After serving as the company’s vice president over the past year, he’s been named the president of PSA and PSA/DNA. Sloan assumes responsibilities from Joe Orlando, who has served as PSA President since 2002 and as CEO of Collectors Universe since October of 2017. Orlando will continue in his CEO role, but … [Read more...] about Steve Sloan Named New President of PSA