PSA has been overloaded with business, receiving and authenticating record numbers of collectibles, especially modern era cards and an extended shutdown wouldn’t have helped matters.  The company received an average of over 68,000 items per week in the second quarter of fiscal 2020, with peaks north of 85,000 near the end of the quarter, which ended December 31. In the second quarter, they shipped over 770,000 cards, autographs and other items, surpassing the prior record of roughly 735,000 items set in the first fiscal quarter that ended in September.

While business has been booming because of a robust trading card market and increased interest in current era cards from new customers, the company has fallen behind in filling orders.  Earlier this year, Collectors Universe CEO Joe Orlando reported that PSA had a backlog of one million items to process.