The hobby’s largest grading company still isn’t ready to accept new orders but says progress on its massive backlog of submissions is continuing.
PSA President Steve Sloan told customers Wednesday that its current suspension of most service levels “continues to be the right thing to do.”
In late March, PSA shut down all but its highest levels of service after receiving yet another massive influx of orders ahead of an anticipated price increase. With an unprecedented number of packages waiting to be processed, the company opted to freeze most incoming orders in order to catch up. Sloan says the company expects to be caught up on order entry by the end of May.
“While none of the suspended service levels are returning just yet, the progress we are making keeps us on track to begin reintroducing service levels on July 1,” he stated.
The company hasn’t yet indicated with service levels will come back online first.
Collectors Universe, the parent company of PSA, now has more than 1,000 employees, with most of the new additions made in recent months working in PSA’s operations area. Others have been added in grading, training, quality assurance and customer service.
PSA has added three new executives in recent days including Nathan Wolfe, who will serve as VP/Head of Corporate Development, charged with exploring partnerships, investments and acquisition; Rosie Hobbs, who will become Senior Director of Growth, as PSA looks to grow its Southern California headquarters and expand to new regions and Fiorella Bariani, who will be in charge of finding and hiring new employees.