eBay’s feedback policy changes have some eBay regulars miffed. One is hoping his new site gives back some power to sellers by allowing them to once again rate buyers.
On January 29th, eBay announced that sellers would no longer be able to leave negative or neutral feedback for their buyers. Only positive feedback would be allowed, ”at the seller’s option.”
eBuyer-Feedback is a free service, launched earlier this year, that allows eBay sellers to leave honest (positive, neutral, or negative) feedback for each of their buyers. Every feedback comment is checked with eBay’s public records to ensure that only sellers who have actually participated in a transaction with the buyer can leave feedback. The system also allows buyers to leave a public response to each comment left about them on the site.
A news release from eBuyer feedback states, "This new policy will leave sellers vulnerable to new scams, extortion and unpaid items, with no way to defend themselves or warn other sellers."
eBuyer-Feedback launched on February 18th and is currently running an open beta on its feedback system. This system is one that every eBay user will find familiar.
An added feature to eBuyer Feedback’s system is the Detailed Buyer Ratings also known as DBRs™. This allows the seller to rate the buyer on how quickly payment was sent, communication and reading of the details/terms of the auction. If there were any problems with the transaction the seller can also rate the buyer on how they allowed the seller to handle the situation.
To encourage sellers to leave comments, eBuyer-Feedback plans to host a contest from May 19 – June 18.offering prizes to buyers and sellers who leave feedback via the site.
eBuyer-Feedback allows sellers to sign up for free promotion of their online auctions.