Customers of an Indianapolis area sports memorabilia store who bought merchandise online and didn’t receive their items are set to receive restitution.
Brett Lemieux doing business as Ultimate Athlete Ink and Ultimate Sports Connection reached an $8,550 settlement with Indiana Attorney General Greg Zoeller’s office after it failed to deliver customers’ merchandise.
Customers’ payments for memorabilia items ranged from $13 to $450 and totaled about $2,416. According the agreement filed in Hamilton County, the settlement monies will pay full consumer restitution, civil penalties and investigative costs.
“The Attorney General’s office is committed to protecting Hoosiers from deceptive business practices and this agreement is just one example of how consumers can obtain restitution without having to seek and pay for private legal action,” Zoeller said.
Zoeller’s office filed a lawsuit against the business in January after receiving 17 consumer complaints. Consumers paid for their items online and did not receive them or they were unable redeem their gift cards.
One customer purchased a Reggie Wayne autographed photo via the defendant’s website for $78.99, but did not receive the item or a refund. Another customer purchased a Peyton Manning autographed photo for $104.25 and an autographed jersey for $164.50, but didn’t receive either item or a refund.
Five complainants said they paid a total of $535 for gift cards valued at a total of $950 to use at the online store. According to the complaint, none of these customers were able to redeem the gift cards or receive a refund.