If you’ve sold a baseball card or piece of sports memorabilia, chances are you’ve dealt with someone who apparently didn’t enjoy paying for the item as much as they liked bidding on it.
eBay is now rolling out a new process for dealing with unpaid items.
The online auction giant has made two primary changes
- If a buyer doesn’t pay and the seller cancels the transaction, the buyer will no longer be able to pay for the item.
- If a seller opens an unpaid item case, it will be closed automatically when the buyer pays using an electronic payment method such as PayPal or Moneybookers.
eBay’s new Unpaid Item Assistant will gradually be available to more sellers as March continues and the company says it will be available to all sellers by the end of the month.
Unpaid item assistant automatically opens a case if a buyer doesn’t pay after a specified period of time. Once those four days pass without payment being made, the case will be closed, the Final Value Fee will be refunded to the seller, the buyer won’t be able to leave feedback, and the seller will be able to relist the item.
To find out if it’s available to you, toward the end of March go to My eBay or Selling Manager > Account tab > Site Preferences > Selling Preferences, and look for the link to opt in.