Chris Carlin, one of the longest tenured employees at any of the major trading card manufacturers, is leaving Upper Deck for a new job in the hobby. He’s taking on a new role with Collectors, parent company of PSA.
Carlin, who has been with Upper Deck for 24 years, has largely been the face of that company during his tenure. Originally hired 24 years ago, he had been serving as Head of Customer Experience. He’ll be in a similar position with Collectors as Director of Customer Care.
To help play a role in the leadership at Collectors is an incredible opportunity I will dedicate myself to. Their family of brands are the gold standard in #TheHobby. My job will be to make sure the level of care customers receive is as premium as the services they provide.
— Chris Carlin (@PeteIncaviglia) March 18, 2022
Both companies are based in Southern California.
Carlin’s role at Upper Deck kept him on the move. He appeared at card shows, company promotions, NHL sponsored events and hobby shops, while promoting the company and its brands and working with media, among other duties. He’ll transition to his new job beginning next week.