With the NFL Playoffs now underway, collectors were after a football fix. 2023 Prizm Football is still in full effect. We sold through our hobby boxes quickly, our blaster boxes are long gone and our mega boxes are a distant memory. In other in stock news, we did manage to get a hefty amount of Prizm football cellos in this week, of which we still have a few, and we got, literally, one single box of H2, which was still on the shelf when I left Saturday. People are still passionate about Prizm.
One of our longtime customers and buddies, Brandon, had ideas of working at the shop for some time now. He and the owner been going back-and-forth, trying to figure out scheduling and things that nature. He did stop in this week in order to launch our Whatnot account and set up our first live stream on the platform that’s known for breaks but also offers the chance to sell singles–and pretty much everything else. This is definitely an area of the business that we’ve been sorely lacking. Hopefully Brandon can get this thing up and running as it certainly could be another nice revenue stream for the store.
It is now time for the ugly, dirty, slimy and unscrupulous online customer return portion of the program.
I was going about my humdrum day midweek, shipping and receiving in the backroom. As I cut in and opened a box that was clearly returned from an earlier eBay purchase, I was a little surprised, as within it sat three boxes of recently sold 2023 Topps Museum Baseball hobby boxes.
At first glance, it was painfully obvious that each of these boxes were opened and then taped back up again.
As I peeled the buyer’s tape off the box, I opened it to find one of the inner boxes opened and resealed. As I pulled the other two boxes out of the return box, they were returned in the same fashion. One box out of each outer box was opened and amateurishly resealed.
Upon heading up front to personally ruin the day of our shop owner, we opened the already opened inner boxes and found that, at least on the surface, it appeared that most of the cards were in the boxes and intact. Even the memorabilia and autograph hits were in the box or at least someone’s hits were in the box. Quite honestly, the hits weren’t even that bad. At this point, we were unsure of the reason for return and we were obviously a little disgusted.
We reached out to the customer on eBay Messenger and he flatly stated that he found them at a better price… after opening each box and a pack within each box.
Apparently Tdog wasn’t happy with his hits.
We immediately filed a case with eBay and made it right in that regard but I couldn’t help but think what this customer expected exactly when he returned opened cards. That will be my question to anyone that does this is what do you think the shop owner or the seller is going to think when you open cards and then return them? Like the tired out phrase in popular culture, y’all, please do better.
On Sunday we made a family trip to the local flea market and there were some sports cards to check out. This place in Lewisburg is much more than a flea market. There was stuff for my wife and my daughter to look as well.
We made a few small purchases and trekked home in time for the NFL Playoff games before heading back to the grind Monday morning.