Global Authentication’s swift and sudden shutdown was temporary, according to the company’s President, who is pledging to fulfill orders and be back in communication with customers by Thursday of this week.

Sports Collectors Daily learned on Tuesday that Global Authentication has moved to a new office in the same complex from which it was evicted and plans at least have its phones up and running Thursday.

Beckett.com confirmed the story Tuesday night and also spoke with the grading and authentication company’s President about what caused GAI to disappear so quickly–and about the submissions it still has in its possession.