Topps Customer Service Unveils Improved Replacement Option

The Topps Company, Inc., has announced a new option to help simplify and expedite the replacement of missing cards from hobby boxes.

Beginning immediately, any customer who failed to receive a card within the stated odds printed on its respective packaging can now contact Topps Customer Service electronically for replacements, eliminating the need to mail items in.

Customers can email [email protected] and include their name and address, along with digital pictures in PDF format which must include the UPC symbol from the box with either an “X” or hole punched through the center, the wrapper from the pack with the missing card and a copy of the store receipt evidencing the purchase.

“Once we receive this email and confirm, we will expedite the process and ship your missing hit,” says a statement from Topps.